Warranty

Oryx® Limited Warranty
Oryx® guarantees its frame to the first owner only. Steel and aluminium frames used by Oryx® have a lifetime warranty. Double suspension frames have a one year warranty beginning on the date of purchase. The components other than the frame are guaranteed for a period of one year.

Exception
This warranty does not apply to normal wear, accidents, abuse, neglect, commercial use, rental, races, competition, improper assembly, improper maintenance by party other than an authorized dealer and use of parts or devices not consistent with the use originally intended for the bicycle are not covered by this warranty.

This warranty only applies to the replacement free of charge of the defective parts and the Company will not, under no circumstances, be responsible for any damage caused by defective parts.

Rear and fork suspension are guaranteed by the original manufacturer.

Models presented may slightly differ from those available from our authorized dealers. As we are constantly striving to build better bikes, Oryx® reserves the right to modify its bikes, parts and /or colors.

Warranty registration form

Fields marked with * are mandatory.

Your information

First name*

Last name*

Sex* M F
Address*

City*

Province/state* --- Select --- Alberta British Columbia Prince Edward Island Manitoba New Brunswick Nova Scotia Ontario Quebec Saskatchewan Newfoundland and Labrador Northwestern Territories

Postal/zip code*

Telephone*

Birth date*

Email*

Language* French English

Bike's information

Model name*

Serial number*

Color*

On all bicycles, the serial number can be found on each frame, under the bottom bracket shell. This number should start by 4 letters, starting by PR, followed by 7 to 9 digits.

Dealer's information

Store name*

Province* --- Select --- Alberta British Columbia Prince Edward Island Manitoba New Brunswick Nova Scotia Ontario Quebec Saskatchewan Newfoundland and Labrador Northwestern Territories

Date of purchase*

General survey

1. Why did you choose this brand and model? (1 answer and +)* Price Services and warranty Specifications
Made in Canada Friend's recommendation Brand reputation
Look and design Quality-price Comfort
Others

2. How often do you usually ride?* Everyday 3 times a week On weekends
Once a week Once a month

3. Education* High school CEGEP (Qc) College

4. Why do you bicycle? (max 2 choices)* For fun To discover places For fitness
To compete For transportation Four outing
For family activity

5. What other sports do you do?* Running Camping Cross-country skiing
Downhill skiing Snowboarding Inline skating
Swimming Walking Weight training
Others

6. Where do you get your information on cycling?* Bicycles magazines Stores The internet
Other cyclists Races Bike shows
Flyers Circulars Friends
Others

7. When do you foresee buying another bicycle?* Less than a year from now 1-2 years from now 3-4 years from now
5 or more years from now

8. I wish to subscribe to the Oryx Newsletter.* Yes No

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